Shelby County General Sessions Court -- Criminal Court FAQ

Frequently Asked Questions

Q:Where is the General Sessions Court Clerk's Office, Criminal Division located?: A: The Criminal Justice Center
201 Poplar Ave., Lower Level, Room LL-81
Memphis, TN.
Q: What is the mailing address of General Sessions Court Clerk's Office, Criminal Division?: A: General Sessions Court Clerk, Criminal Division
201 Poplar Ave., Rm. LL-81
Memphis, TN. 38103

Be sure to include your docket number or ticket number on all payments or correspondence
Q: What are the office hours of the General Sessions Court Clerk's Office, Criminal Division?: A: 8:00 a.m. to 4:30 p.m., Monday through Friday.

See the 24 Hour Clerk Page for info about getting people out of jail after 4:30 p.m.

Q : What is the telephone and fax number of the General Sessions Court Clerk's Office, Criminal Division?: A:
Phone Number - (901) 545-5100

Fax Number - (901) 545-3655
Q: What time does the General Sessions Court, Criminal Division convene?: A: 9:00 a.m. daily, except holidays, weekends
Division 14 also has a 10:30 a.m. and 1:30 p.m. session.
Division 8 also has Drug Court hearings every Wednesday at 1:00p.m.
Q: Is it possible for me to have my court date changed?: A: Not by phone. Defendants must appear in court each setting unless their presence is specifically waived by the court.

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Q: What payment types does the General Sessions Court Clerk's Office, Criminal Division accept?: A: General Sessions Court Clerk's Office, Criminal Division accepts cash, checks, or money orders.

Be sure to include your docket number or ticket number on all payments

Paying with a check will result in a 15 day waiting period before processing.

In addition, you can use Western Union. This is a way to make payments with your credit cards. Quick Collect by credit card allows customers to settle their accounts from their home or office using their Visa or MasterCard. Other than paying cash at our office, Western Union is the fastest and easiest way to settle your account. Upon credit card approval we will receive your payment the same day.

To make a Quick Collect by credit card payment follow these easy steps:
1. Have your Visa or MasterCard handy.
2. Call 1-800-634-3422 and follow the instructions.
3. Be sure you provide the correct card number.
4. When the operator picks up, provide them with the following information:

Pay to: General Sessions Court Clerk

Code City: SHELBY

State: TN

5. Be sure to give the operator your docket number or ticket number.
6. The cost of the transaction is determined by the amount you're sending. Fee amounts are provided when you enter in the dollar amount of your payment via the touch tone phone.
7. You can also make a cash payment through Western Union. To obtain the nearest Western Union location call 1-800-325-6000.

That's it! Your payment will arrive at our office within minutes.
Q: Can the General Sessions Court Clerk's Office, Criminal Division recommend an attorney?: A: No. The Clerk's Office cannot recommend or refer you to an attorney.
Q: How do I obtain an Order of Protection?: A: You must come to the Citizen's Dispute in Room LL-01 of the Criminal Justice Center.
Q: How can I get an extension of time to pay my fines and costs to General Sessions Court Clerk's Office, Criminal Division?: A: You must come to the Escrow Department in Room LL-103 of the Criminal Justice Center.
Q: How can I find out if there is a warrant for my arrest?: A: You can call the General Sessions Court Clerk's Office, Criminal Division at (901) 545-5100

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General Sessions Court Clerk How to Get Someone Out of Jail Phone Numbers General Sessions Home Criminal Division Case Information Traffic Ticket Info Credit Card Payment Rules of Court Criminal Court FAQ Judges Office Information Court Forms Criminal Div. Home Civil Division Case Information Calendar Balance Due Rules of Court Civil Court FAQ Judges Office Information Court Forms Court Costs TN Sheriff Office and Cost Info TN Secretary of State TN Comm of Insurance Civil Div. Home		Frequently Asked Questions Q:Where is the General Sessions Court Clerk's Office, Criminal Division located? A: The Criminal Justice Center 201 Poplar Ave., Lower Level, Room LL-81 Memphis, TN. Q: What is the mailing address of General Sessions Court Clerk's Office, Criminal Division? A: General Sessions Court Clerk, Criminal Division 201 Poplar Ave., Rm. LL-81 Memphis, TN. 38103 Be sure to include your docket number or ticket number on all payments or correspondence Q: What are the office hours of the General Sessions Court Clerk's Office, Criminal Division? A: 8:00 a.m. to 4:30 p.m., Monday through Friday. See the 24 Hour Clerk Page for info about getting people out of jail after 4:30 p.m. Q : What is the telephone and fax number of the General Sessions Court Clerk's Office, Criminal Division? A: Phone Number - (901) 545-5100 Fax Number - (901) 545-3655 Q: What time does the General Sessions Court, Criminal Division convene? A: 9:00 a.m. daily, except holidays, weekends Division 14 also has a 10:30 a.m. and 1:30 p.m. session. Division 8 also has Drug Court hearings every Wednesday at 1:00p.m. Q: Is it possible for me to have my court date changed? A: Not by phone. Defendants must appear in court each setting unless their presence is specifically waived by the court. Back to Top Q: What payment types does the General Sessions Court Clerk's Office, Criminal Division accept? A: General Sessions Court Clerk's Office, Criminal Division accepts cash, checks, or money orders. Be sure to include your docket number or ticket number on all payments Paying with a check will result in a 15 day waiting period before processing. In addition, you can use Western Union. This is a way to make payments with your credit cards. Quick Collect by credit card allows customers to settle their accounts from their home or office using their Visa or MasterCard. Other than paying cash at our office, Western Union is the fastest and easiest way to settle your account. Upon credit card approval we will receive your payment the same day. To make a Quick Collect by credit card payment follow these easy steps: 1. Have your Visa or MasterCard handy. 2. Call 1-800-634-3422 and follow the instructions. 3. Be sure you provide the correct card number. 4. When the operator picks up, provide them with the following information: Pay to: General Sessions Court Clerk Code City: SHELBY State: TN 5. Be sure to give the operator your docket number or ticket number. 6. The cost of the transaction is determined by the amount you're sending. Fee amounts are provided when you enter in the dollar amount of your payment via the touch tone phone. 7. You can also make a cash payment through Western Union. To obtain the nearest Western Union location call 1-800-325-6000. That's it! Your payment will arrive at our office within minutes. Q: Can the General Sessions Court Clerk's Office, Criminal Division recommend an attorney? A: No. The Clerk's Office cannot recommend or refer you to an attorney. Q: How do I obtain an Order of Protection? A: You must come to the Citizen's Dispute in Room LL-01 of the Criminal Justice Center. Q: How can I get an extension of time to pay my fines and costs to General Sessions Court Clerk's Office, Criminal Division? A: You must come to the Escrow Department in Room LL-103 of the Criminal Justice Center. Q: How can I find out if there is a warrant for my arrest? A: You can call the General Sessions Court Clerk's Office, Criminal Division at (901) 545-5100 Back to Top
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